Online casinos use KYC (Know Your Customer) procedures to verify identity before processing withdrawals.
Most operators request the following:
- Proof of identity – Passport, driver’s license, or national ID card
- Proof of address – Utility bill or bank statement issued within the last 3 months
- Proof of payment method – Screenshot or photo of the card or e-wallet used (sensitive details partially masked)
Additional documents may be required if:
- You use cryptocurrency
- Large withdrawals are requested
- There are discrepancies in account information
Verification is typically completed within 24–72 hours after documents are submitted. Withdrawal requests may remain pending until KYC is approved.
Submitting accurate documents that match your account details reduces delays.