FAQ

What is RTP?

RTP – Return to Player – is the theoretical percentage of total wagers that a game returns to…

Can I have more than one account?

No. Almost all online casinos allow only one account per person, household, IP address, and payment method. Creating…

Do table games contribute to wagering?

Yes, but usually at a reduced rate. Most casinos assign lower contribution percentages to table games compared to…

Can I increase my chances of winning?

You cannot change the mathematical edge of a casino game. Outcomes are determined by RNG or fixed house…

How casino games are tested for fairness?

Online casino games are tested through independent third-party audits and mathematical certification. The process typically includes: Independent testing…

Why is my withdrawal pending?

A withdrawal remains pending when it is still under internal review or processing. Common reasons include: Some casinos…

Can I withdraw without completing KYC?

In most cases, no. Licensed online casinos require identity verification (KYC – Know Your Customer) before processing withdrawals.…

Can I use multiple bonuses at the same time?

In most cases, no. Online casinos typically allow only one active bonus at a time. If you claim…

What documents are required for KYC verification?

Online casinos use KYC (Know Your Customer) procedures to verify identity before processing withdrawals. Most operators request the…

Do bonuses apply to all games?

No. Bonuses rarely apply to all games. Most casino bonuses are restricted to specific categories, usually online slots.…

What happens if I exceed the max bet limit?

If you place a bet higher than the allowed maximum while a bonus is active, the casino may…

Can I withdraw winnings from a free spins bonus?

Yes, but only after meeting the bonus terms. In most cases, winnings from free spins are converted into…